Chauffeur Dispatch Built for Discretion
24/7 dispatch for limousine, black car, and chauffeur operators. MetaSys tracks flights, coordinates chauffeurs, and manages multi-day itineraries, with NDA-backed handling for the passengers who need it most.
The passenger never sees the coordination. That is the point.
Book a discovery callRunning a chauffeur fleet is hard enough without running dispatch too.
Most limo and black car firms are one missed flight update away from a bad pickup. Here is what we take off your plate.
Dispatch that goes quiet after hours
Airport delays and itinerary changes do not wait for business hours. Most chauffeur dispatch stops answering by evening.
Flight delays nobody is tracking
A missed gate change or a delayed landing turns into a stranded passenger and a chauffeur circling the terminal.
Coordination stuck in group texts
Chauffeur assignments, pickup times, and itinerary changes get lost in scattered messages instead of a managed system.
No protocol for high-profile passengers
Handling a discreet client takes more than a good driver. It takes a dispatch team trained to protect privacy at every step.
Multi-day itineraries that fall apart
A four-day, three-city schedule has too many moving parts to manage from a spreadsheet and a phone.
Back office eating into service time
Billing, reporting, and reconciliation pull chauffeur companies away from the work that keeps clients coming back.
Dispatch built for firms that cannot afford a mistake.
Chauffeur dispatch is not a call center problem. It is a discretion, timing, and coordination problem, handled by people trained for exactly that.
A dispatch team, not a call center
Dedicated coordinators learn your fleet, your chauffeurs, and your standards. You get consistent people who know your operation, not a rotating queue.
Discretion built into the process
NDA-backed handling, restricted passenger details in shared systems, and a single point of contact per engagement. Confidentiality is a default setting, not an add-on.
Coverage that does not sleep
Continuous monitoring of flights, routes, and itinerary changes so your chauffeurs never hear about a delay from the passenger first.
Every leg of the trip, from curb to curb.
From a single airport pickup to a multi-day, multi-city itinerary, MetaSys manages the coordination so your chauffeurs can focus on the drive.
24/7 dispatch coverage
Round-the-clock coordination across time zones, so a 2 AM flight change gets handled before your chauffeur ever knows there was a problem.
Nights and weekendsFlight tracking and delay handling
Real-time monitoring of arrivals, gate changes, and delays, with chauffeur timing adjusted automatically ahead of landing.
Gate changes and delaysAirport pickup coordination
Meeting points, curbside timing, and terminal changes managed end to end, so pickups run on schedule regardless of what the airport throws at them.
Curbside and terminalMulti-day, multi-city itineraries
Full itinerary management across cities and days, with vehicle and chauffeur handoffs coordinated at every leg.
Multi-city legsChauffeur and vehicle coordination
Assignment, timing, and real-time updates delivered directly to your chauffeurs, keeping every vehicle and driver aligned to the schedule.
Chauffeur assignmentDiscretion and NDA-backed handling
Signed NDAs before any passenger detail is shared, restricted access to sensitive itineraries, and protocols built for high-profile engagements.
NDA on fileFrom discovery call to live dispatch.
We build discretion and protocol into onboarding from the first call, not after something goes wrong.
Discovery call
We review your fleet, your chauffeurs, and the gaps in your current dispatch coverage. Usually 30 minutes.
Protocol and discretion setup
NDA execution, communication protocols, and escalation paths defined to match your standards before any live coverage begins.
Chauffeur network integration
Our dispatch team learns your vehicles, chauffeurs, and preferred routes so coverage feels like an extension of your own team.
Live dispatch handover
MetaSys takes over coverage, starting with overflow or full-time dispatch depending on the plan you choose.
Built for engagements that cannot leak.
High-profile passengers do not want their driver, their route, or their itinerary discussed outside the people who need to know. Every engagement starts with an NDA, runs through a single point of contact, and stays off any system your competitors or the press could ever see.
Three ways to work with us.
From occasional overflow to full-time dispatch, we size the engagement to your fleet. Pricing is set per engagement, not off a rate card.
Overflow Coverage
Dedicated Dispatch Partner
White-Glove Program
Questions chauffeur firms ask before they sign up
Does MetaSys replace our chauffeurs or take over our fleet?
No. MetaSys handles dispatch, not the vehicles or the driving. Your chauffeurs and vehicles stay yours. We plug into your operation as the coordination layer: tracking flights, assigning pickups, and managing itineraries so your chauffeurs always know where to be and when.
How does MetaSys handle discretion for high-profile passengers?
Every high-profile engagement runs under a signed NDA before MetaSys sees any passenger details. We limit passenger names in shared dispatch systems, assign a single point of contact per engagement, and can move billing and reporting off-platform on request.
Do you track flights automatically?
Yes. MetaSys monitors arrival and departure status in real time, including gate changes and delays, and adjusts chauffeur timing and pickup instructions before the passenger lands.
Can MetaSys manage multi-day, multi-city itineraries?
Yes. This is one of our core capabilities. MetaSys coordinates chauffeur assignments, vehicle handoffs, and schedule changes across multi-day and multi-city trips so nothing falls through between cities.
What hours are you available?
MetaSys dispatch coverage runs 24 hours a day, 7 days a week. Flight delays and itinerary changes do not follow business hours, so neither do we.
Do you work with owner-operators or only larger fleets?
Both. Some clients use MetaSys for after-hours and peak-season overflow. Others hand us full-time dispatch for their entire fleet. We size the engagement to your operation.
How does billing and reporting work?
Billing and reporting are handled per agreement, and MetaSys can deliver them on whatever cadence and format your back office needs, including custom reporting for engagements that require a lighter paper trail.
How fast can we get started with MetaSys?
Most engagements begin with a discovery call to review your fleet, chauffeurs, and current dispatch gaps, followed by a protocol and discretion setup, then a live handover. MetaSys overflow coverage can typically start within days.
How does limo dispatch service work day to day?
MetaSys plugs into your existing fleet and chauffeurs as a coordination layer, not a replacement for either. We track flights in real time, assign pickups, adjust chauffeur timing around gate changes and delays, and manage the schedule across multi-day, multi-city trips, all under a coverage window that runs 24 hours a day, 7 days a week.
How is limo and black car dispatch pricing structured?
There is no flat rate card. Pricing is set per engagement based on whether you need occasional overflow coverage, peak-season support, or full-time dispatch for your entire fleet, and it is scoped during a discovery call around your chauffeurs, vehicles, and current dispatch gaps.
Ready for dispatch that matches your standards?
Book a discovery call and tell us about your fleet, your chauffeurs, and the level of discretion your clients expect. We will build the coverage around it. A dispatch coordinator will follow up within one business day.