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Limo & Black Car Dispatch

Chauffeur Dispatch Built for Discretion

24/7 dispatch for limousine, black car, and chauffeur operators. MetaSys tracks flights, coordinates chauffeurs, and manages multi-day itineraries, with NDA-backed handling for the passengers who need it most.

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Black luxury sedan parked at night, ready for airport car service
Chauffeur operations

The passenger never sees the coordination. That is the point.

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24/7
Dispatch coverage
NDA-backed
Every engagement
Multi-city
Itinerary management
The problem

Running a chauffeur fleet is hard enough without running dispatch too.

Most limo and black car firms are one missed flight update away from a bad pickup. Here is what we take off your plate.

Dispatch that goes quiet after hours

Airport delays and itinerary changes do not wait for business hours. Most chauffeur dispatch stops answering by evening.

Flight delays nobody is tracking

A missed gate change or a delayed landing turns into a stranded passenger and a chauffeur circling the terminal.

Coordination stuck in group texts

Chauffeur assignments, pickup times, and itinerary changes get lost in scattered messages instead of a managed system.

No protocol for high-profile passengers

Handling a discreet client takes more than a good driver. It takes a dispatch team trained to protect privacy at every step.

Multi-day itineraries that fall apart

A four-day, three-city schedule has too many moving parts to manage from a spreadsheet and a phone.

Back office eating into service time

Billing, reporting, and reconciliation pull chauffeur companies away from the work that keeps clients coming back.

The MetaSys difference

Dispatch built for firms that cannot afford a mistake.

Chauffeur dispatch is not a call center problem. It is a discretion, timing, and coordination problem, handled by people trained for exactly that.

A dispatch team, not a call center

Dedicated coordinators learn your fleet, your chauffeurs, and your standards. You get consistent people who know your operation, not a rotating queue.

Discretion built into the process

NDA-backed handling, restricted passenger details in shared systems, and a single point of contact per engagement. Confidentiality is a default setting, not an add-on.

Coverage that does not sleep

Continuous monitoring of flights, routes, and itinerary changes so your chauffeurs never hear about a delay from the passenger first.

Compare With Truck Dispatch
What we cover

Every leg of the trip, from curb to curb.

From a single airport pickup to a multi-day, multi-city itinerary, MetaSys manages the coordination so your chauffeurs can focus on the drive.

24/7 dispatch coverage

Round-the-clock coordination across time zones, so a 2 AM flight change gets handled before your chauffeur ever knows there was a problem.

Nights and weekends

Flight tracking and delay handling

Real-time monitoring of arrivals, gate changes, and delays, with chauffeur timing adjusted automatically ahead of landing.

Gate changes and delays

Airport pickup coordination

Meeting points, curbside timing, and terminal changes managed end to end, so pickups run on schedule regardless of what the airport throws at them.

Curbside and terminal

Multi-day, multi-city itineraries

Full itinerary management across cities and days, with vehicle and chauffeur handoffs coordinated at every leg.

Multi-city legs

Chauffeur and vehicle coordination

Assignment, timing, and real-time updates delivered directly to your chauffeurs, keeping every vehicle and driver aligned to the schedule.

Chauffeur assignment

Discretion and NDA-backed handling

Signed NDAs before any passenger detail is shared, restricted access to sensitive itineraries, and protocols built for high-profile engagements.

NDA on file
Onboarding

From discovery call to live dispatch.

We build discretion and protocol into onboarding from the first call, not after something goes wrong.

01
30 min

Discovery call

We review your fleet, your chauffeurs, and the gaps in your current dispatch coverage. Usually 30 minutes.

02

Protocol and discretion setup

NDA execution, communication protocols, and escalation paths defined to match your standards before any live coverage begins.

03

Chauffeur network integration

Our dispatch team learns your vehicles, chauffeurs, and preferred routes so coverage feels like an extension of your own team.

04
Ongoing

Live dispatch handover

MetaSys takes over coverage, starting with overflow or full-time dispatch depending on the plan you choose.

Discretion

Built for engagements that cannot leak.

High-profile passengers do not want their driver, their route, or their itinerary discussed outside the people who need to know. Every engagement starts with an NDA, runs through a single point of contact, and stays off any system your competitors or the press could ever see.

NDA signed before any passenger detail is shared
Passenger names restricted in shared dispatch systems
Single point of contact assigned per engagement
Billing and reporting available off-platform on request
Discuss a Confidential Engagement
Engagement options

Three ways to work with us.

From occasional overflow to full-time dispatch, we size the engagement to your fleet. Pricing is set per engagement, not off a rate card.

Overflow Coverage

For firms that dispatch in-house most of the time
After-hours and weekend coverage
Flight tracking for priority pickups
Escalation support during peak season
No long-term contract
Request Pricing
Most complete

Dedicated Dispatch Partner

Full-time coverage for your entire operation
Dedicated dispatch team
24/7 flight and route monitoring
Chauffeur and vehicle coordination
Multi-day itinerary management
Monthly performance review
Request Pricing

White-Glove Program

For high-profile and multi-day engagements
NDA-backed dedicated coordinator
Multi-city itinerary management
Direct escalation line
Custom billing and reporting cadence
Request Pricing

Talk to a dispatch coordinator

Tell us about your fleet and coverage needs. We will follow up within one business day.

No spam. We send your results and one helpful follow-up, nothing more.

Common questions

Questions chauffeur firms ask before they sign up

No. MetaSys handles dispatch, not the vehicles or the driving. Your chauffeurs and vehicles stay yours. We plug into your operation as the coordination layer: tracking flights, assigning pickups, and managing itineraries so your chauffeurs always know where to be and when.

Every high-profile engagement runs under a signed NDA before MetaSys sees any passenger details. We limit passenger names in shared dispatch systems, assign a single point of contact per engagement, and can move billing and reporting off-platform on request.

Yes. MetaSys monitors arrival and departure status in real time, including gate changes and delays, and adjusts chauffeur timing and pickup instructions before the passenger lands.

Yes. This is one of our core capabilities. MetaSys coordinates chauffeur assignments, vehicle handoffs, and schedule changes across multi-day and multi-city trips so nothing falls through between cities.

MetaSys dispatch coverage runs 24 hours a day, 7 days a week. Flight delays and itinerary changes do not follow business hours, so neither do we.

Both. Some clients use MetaSys for after-hours and peak-season overflow. Others hand us full-time dispatch for their entire fleet. We size the engagement to your operation.

Billing and reporting are handled per agreement, and MetaSys can deliver them on whatever cadence and format your back office needs, including custom reporting for engagements that require a lighter paper trail.

Most engagements begin with a discovery call to review your fleet, chauffeurs, and current dispatch gaps, followed by a protocol and discretion setup, then a live handover. MetaSys overflow coverage can typically start within days.

Get started

Ready for dispatch that matches your standards?

Book a discovery call and tell us about your fleet, your chauffeurs, and the level of discretion your clients expect. We will build the coverage around it. A dispatch coordinator will follow up within one business day.

Book a Discovery CallSee our work
24/7 coverageNDA-backedNo long-term contract